Your privacy is important, Prescription Doctor are committed to keeping your details completely confidential.
This is why we also take steps to conceal your prescription products under two layers of packaging.
We have a commitment to delivering a discreet service and understand your need for privacy. We ship all orders via a trackable courier using discreet, plain packaging.
Once your order is dispatched you will receive a tracking number via sms and email.
We deliver medications between Monday and Saturday. You can upgrade to Saturday delivery on Friday.
You should receive a tracking number with your order which you can use this number to track your parcel online. This should give you a clear indication of where your parcel is. If you haven’t received your parcel in the time frame given by our couriers, contact your local depot to find out where it is. You can also contact our support team who will do this for you.
On checkout you will be asked to leave your mobile number so our courier can text you about the delivery. This is also useful if the courier has problems finding your address. We will not use your mobile number for anything else.
You can pay for your order using credit, debit card or via bank transfer.
If you don’t have a credit or debit card you can pay via bank transfer. We will give you a unique reference number at checkout along with details of how to make the transfer. Once the money has cleared in our account, we will process your order.
We are a completely secure site and take many measures to ensure your details are kept safe. We understand that you have a right to extreme privacy when purchasing sensitive health medications. All information that you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
You can pay for your order using credit, debit card and bank transfer.
Card Payment: Please notify us that you wish to cancel your order. Your refund will show available In 1 - 3 days.
Bank Transfer: A member of our team will contact you requesting for your bank details. These details are only used to transfer the funds back into your account.
Eucerin intensive lotion is a moisturiser which contains the active ingredient Urea.
It can be used to treat a number of conditions such as eczema, hyperkeratosis and similar condition which cause dry, flaky and itchy skin.
Dry skin is characterised by flaky, dry, itchy and discomforting skin. It occurs when more water evaporated from the upper levels of the skin.
The active ingredient of Eucerin, called Urea, is a compound which absorbs and retains water.
When Eucerin is applied to the skin, the Urea is absorbed through the outermost layer of skin, known as the stratum corneum. Once absorbed, urea draws surrounding moisture and retains it.
Additionally, Eucerin provides a protective layer over the skin's surface, preventing moisture from escaping and keeping the epidermis hydrated.
Eucerin is applied to the skin twice daily.
Before you apply Eucerin, make sure your skin is clean and dry.
Apply a small amount of the cream either to your hand or the area of dry skin. Massage the cream gently into your skin until all of it has been absorbed.
Wash your hands straight after applying the cream. This will prevent you from accidentally getting the cream in your eyes.
Before you start using Eucerin, you must read the patient information leaflet enclosed with your medicine.
You can read the patient information leaflet for Eucerin Intensive online from the Health Product Regulatory Authority (HPRA).
All medicines carry the risk of side effects, though not everybody experiences them. Knowing the side effects to look out for is important to your care.
Side effects of Eucerin include:
These mild side effects usually happen at the site of the application and usually do not warrant the need to stop using the product.
Don't be afraid of speaking to your doctor about the possible side effects. If you experience any side effects, even if they are mild, you should report them to your doctor as soon as possible. Your doctor may be able to advise you on how to reduce your chances of side effects.
Do not use Eucerin Intensive if you are allergic to Urea or any of the other ingredients listed in the patient information leaflet.
If you notice the signs and symptoms of an allergic reaction after applying Eucerin, you should stop using the cream and talk to your doctor immediately. In cases where the reaction is severe, seek immediate medical attention by going to your nearest A&E department. Take the medicine with you, so the doctors know how to treat you effectively.
Always read the patient information leaflet before you use Eucerin lotion.
Inform our medical team of all medicines you are currently taking, including those prescribed by your doctor, or bought over the counter, as well as health and herbal supplements.
Do not use Eucerin past the expiry date printed on the packaging.
Never throw away medicines via household or water waste. Take any unwanted or expired medicines to your local pharmacy and ask them to dispose of them for you. This can help to protect the environment.
Always store Eucerin cream out of sight and reach from children and pets.
Never share your medicines with others - even if they are experiencing the same symptoms or have been diagnosed with the same condition.
Ideally, you should apply Eucerin after your morning ablutions - following a shower or morning wash.
For an evening application, apply the lotion to your skin and massage it until it is completely absorbed by your skin before going to
If you accidentally apply too much lotion to your skin - after massaging as much of it as you can into your skin - simply wipe away the excess with a tissue and discard it in the bin.
Using too much Eucerin is unlikely to harm you, though it may increase your chance of side effects.
If you are unsure about how much lotion you should be using, speak to your doctor or a pharmacist.
There is no evidence that using Eucerin while pregnant or breastfeeding will harm your baby.
However, breastfeeding mothers should express caution while using Eucerin.
Do not apply Eucerin cream to the breasts before giving a feed, as this can lead to the child accidentally ingesting some medicine.
Additional resources
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