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This is why we also take steps to conceal your prescription products under two layers of packaging.
We have a commitment to delivering a discreet service and understand your need for privacy. We ship all orders via a trackable courier using discreet, plain packaging.
Once your order is dispatched you will receive a tracking number via sms and email.
We deliver medications between Monday and Saturday. You can upgrade to Saturday delivery on Friday.
You should receive a tracking number with your order which you can use this number to track your parcel online. This should give you a clear indication of where your parcel is. If you haven’t received your parcel in the time frame given by our couriers, contact your local depot to find out where it is. You can also contact our support team who will do this for you.
On checkout you will be asked to leave your mobile number so our courier can text you about the delivery. This is also useful if the courier has problems finding your address. We will not use your mobile number for anything else.
You can pay for your order using credit, debit card or via bank transfer.
If you don’t have a credit or debit card you can pay via bank transfer. We will give you a unique reference number at checkout along with details of how to make the transfer. Once the money has cleared in our account, we will process your order.
We are a completely secure site and take many measures to ensure your details are kept safe. We understand that you have a right to extreme privacy when purchasing sensitive health medications. All information that you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
You can pay for your order using credit, debit card and bank transfer.
Card Payment: Please notify us that you wish to cancel your order. Your refund will show available In 1 - 3 days.
Bank Transfer: A member of our team will contact you requesting for your bank details. These details are only used to transfer the funds back into your account.
Emerade is an emergency medicine for anaphylaxis - a serious allergic reaction. It is injected intramuscularly into the outer thigh at the top of the leg.
The injector contains adrenaline (epinephrine) which counteract the symptoms of anaphylaxis. Adrenaline is the first line treatment for Anaphylaxis.
In an emergency scenario where a person's life if in danger, adrenaline injections are the first line of treatment for anaphylaxis, due to the ability to be able to quickly and safely administer the required dose of adrenaline.
Emerade can be used through clothes.
Anaphylaxis is an acute and life-threatening reaction to an antigen. Common anaphylactic triggers include seafood, nuts, sesame, dairy products, eggs, insect bites or stings, rubbers or plastics, penicillin and other medicines.
When someone who is sensitive to a particular trigger, they can experience symptoms such as:
When someone experiences anaphylaxis, their blood vessels dilate, resulting in a dramatic drop in blood pressure. The heart rate becomes laboured and the soft muscles which surround the airways constrict, making it difficult to breathe.
Histamines, the chemicals which cells release in response to an allergic reaction, cause inflammation across the body.
Emerade auto-injectors administer a dose of adrenaline to counteract the symptoms of anaphylaxis.
Adrenaline constricts blood vessels to increase blood pressure, while also increasing the heart rate to reverse the dramatic drop in blood pressure a person experiences during anaphylaxis.
It also prevents histamines from being released. These are produced by cells within the body to combat the allergen when present, however, they can also cause a host of other complications, such as inflammation.
This inflammation can cause the airways to become constricted, restricting the ability to breathe, or affect the skin, causing a rash. By blocking the release of histamines, the adrenaline can aid in breathing and prevent further reactions from occurring.
Emerade should only be used in a medical emergency.
Your Emerade adrenaline pen should be carried with you at all times. You should carry 2 Emerade pens in case of emergency.
Your doctor should have demonstrated how to use your auto-injector. If you forget, or someone else has to administer the dose of adrenaline in an emergency, the steps on how to use Emerade are printed on the side of the pen.
Family members and carers should also be instructed on how to correctly use Emerade if you are not able to.
To use Emerade:
If no response or improvement is seen from the initial dose of adrenaline, you can administer another dose between 5 and 15 minutes after the original dose.
Some liquid remains in the auto-injector, however, Emerade auto-injectors are not reusable.
Do not inject Emerade into the buttocks. This can increase the risk of accidentally injecting adrenaline into the veins.
After administering Emerade, you must call an ambulance on 999 and state "anaphylaxis" as the emergency. Have someone stay with you until the ambulance arrives in case you feel unwell again.
You should lie down while waiting for the ambulance. This will help to keep your blood pressure stable and prevent injury from fainting. If you are finding it hard to breathe, raise your shoulders slightly.
If the person is unconscious, place the body in the recovery position until paramedics arrive.
Before you use Emerade, you must read the supplied patient information leaflet. The patient information leaflet contains instructions on how to use, store and dispose of Emerade safely, as well as important information regarding the safety of the product.
You can read the patient information leaflet for Emerade online.
It's important to inform our prescribers of any other medicines you are taking. This is especially important if you are taking:
If you are unsure whether Emerade is safe for you to use, speak to your doctor.
All medicines have the potential of causing side effects, though not everybody experiences them. Understanding and being vigilant of side effects your medicine could cause is important to your health.
The following side effects have been observed in people who use adrenaline. But the frequency of these side effects cannot be determined.
If you experience any side effects, regardless of whether they are listed above or in the patient information leaflet, inform your doctor.
Store Emerade below 25 °C, but do not freeze (0°). Always keep your medicine out of the sight and reach of children.
Do not use Emerade after the expiry date. The expiry date refers to the last day of that month. Discard and replace your Emerade pen after this date.
Check the solution regularly through the viewing window on the side. The solutions should be clear and colourless. If the solution has turned yellow or brown, or contains precipitate, discard and replace your Emerade.
If you drop your auto-injector, inspect it for damage or leakage. If the pen is damaged or leaking, discard and replace it as soon as possible.
More information about Emerade can be found in the patient information leaflet enclosed with your medicine. We strongly urge you to read the enclosed leaflet before you use Emerade.
If you accidentally inject your hand or feet with adrenaline, seek immediate emergency medical attention.
Accidental injection of adrenaline can cause a sharp rise in blood pressure, which will need to be treated at a hospital.
If you are pregnant, think you may be pregnant, or intend on becoming pregnant, speak to your doctor for advice on using Emerade.
The effects of using adrenaline while pregnant have not been established. However, it is recommended not to avoid using Emerade in an emergency situation.
Yes, you can breastfeed after using Emerade.
Adrenaline is unlikely to have an effect on your ability to drive or operate machinery.
But your ability to drive or operate machinery may be affected by a severe allergic reaction. If you are affected by a serious allergic reaction, do not drive or operate machinery until you feel safe to do
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